I couldn't help but think about the issue of workplace bullying this week, especially with the newspapers being filled with copy about t...

As a trainer, I often meet people who are anxious to find answers and solutions to various reationship issues they have at work. Many of us ...

I was asked last week by one of my course attendees: " How do you know if your boss considers you to be difficult to manage?” Of cours...

A question I am ofen asked during training or coaching sessions is whether a person can be too assertive... I suppose the immediate answer ...

An ability to establish rapport and maintain trust is a crucial 'soft skill' - particularly for internal or external consultants, ad...

A hard case for Soft Skills During the last decade there have been significant changes to working practices throughout the UK. In order to ...

It's Monday morning and you can see the days ahead stretching before you... The thought of the weekly marathon looms, but you console ...